Privacy Policy

Name: Live Oak Insurance Group
Address: PO Box 1201, Hampstead, NC, 28443
Telephone: 910-635-0571

Effective Date: 01/2026

Live Oak Insurance Group (“Live Oak,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through phone calls, text messages, email, and our website.

Information We Collect

We may collect the following information:

Name
Phone number
Email address
Mailing address
Insurance-related information necessary to provide quotes, policies, or service
Communication preferences

How We Use Your Information

We use your information to:

Provide insurance quotes and coverage options
Service existing insurance policies
Communicate important updates, reminders, and service-related information
Respond to inquiries and requests
Improve our services and customer experience

SMS Communication

By providing your mobile phone number, you consent to receive calls and text messages from Live Oak Insurance Group. These messages may include, but are not limited to:

Insurance quotes
Policy information
Service updates
Appointment reminders
Follow-ups related to your inquiry

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.

We do not sell, rent, or share your mobile information with third parties for marketing or promotional purposes.

Information Sharing

We may share your information only as necessary:

With insurance carriers to obtain quotes or issue policies
With service providers who assist in operating our business
When required by law or regulatory authorities

We do not sell personal information to third parties.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.